Disclaimer

SellerProof is a document-organization and dispute-preparation tool for merchants. It is not a law firm, payment processor, bank, or card network. SellerProof does not decide disputes, submit disputes in v1, or guarantee that any dispute will be won. You are responsible for reviewing your packet and submitting accurate information to your payment provider.

Not legal advice

Nothing in SellerProof is legal advice. The generated checklists, timelines, and response drafts are organizational aids based on general, public guidance about how to present dispute evidence. For advice about your specific situation, consult a qualified professional.

No outcome guarantee

Chargeback and dispute outcomes are decided by your payment provider and the cardholder's bank under their own rules. SellerProof has no role in that decision and cannot promise that organizing your evidence will change the result.

You submit your own disputes

In v1, SellerProof does not connect to any payment processor and does not submit anything on your behalf. You download your packet and submit it yourself through your processor's dashboard, before your deadline.

Accuracy is your responsibility

SellerProof only organizes the facts and files you provide. It does not invent facts. Review every date, amount, and statement for accuracy before you submit anything.

No sensitive card data

Do not enter full credit card numbers anywhere in SellerProof. The tool does not request, need, or store full card numbers.