Is it really one payment?

Yes. One payment of $79, no renewals. Lifetime means for as long as SellerProof operates.

Is Lifetime different from Monthly?

No. Same features, same access. Lifetime is a single payment; Monthly is billed every month until you cancel. Pick whichever fits how you want to pay.

What is the refund policy?

Lifetime has a 14-day money-back window as long as no packet has been exported. See the refund policy for the details.

Will this win my chargeback?

No tool can promise that — the outcome is decided by your processor and the cardholder's bank. SellerProof makes your response organized and complete so nothing gets left out.

Does it submit the dispute for me?

No. You review the packet and submit it yourself through your processor's dashboard. That keeps you in control of what is sent.

Do I need an account?

The free checklist, scanner, and timeline need no account. Membership is tied to an account — create it with the same email you pay with so your access attaches automatically.

Is this legal advice?

No. SellerProof is a document-organization tool, not a law firm.

← All plans

Membership — Lifetime

Pay once. Keep SellerProof for good.

The same full access as Monthly — unlimited packets, response drafts, PDF export, checklists, evidence library, deadline tracking, and the dispute evidence engine — for a single payment. No renewals, no per-packet fees.

$79one payment

One payment, yours for good.

Prefer to pay monthly? Monthly — $9 per month. Same access either way.

This is for you if…

You take payments online and expect disputes to keep coming.
You would rather pay once than keep a subscription running.
You want your policies, templates, and packets in one place for the long run.

What's included

Monthly and Lifetime include exactly the same features.

Unlimited dispute packets

Build a complete packet for every chargeback as it comes in — summary, timeline, evidence index, and response draft. No per-packet fees, no monthly cap.

Response drafts

A factual, copy-paste response for your processor that separates confirmed facts, your statement, and any gaps — nothing is invented.

PDF / printable export

Download a clean, self-contained packet you can attach, upload, or keep on file for every dispute.

Platform-specific checklists

Checklists tuned to Stripe, Shopify, PayPal, or Square and to the dispute reason, so you submit the evidence that matters for that case.

Reusable evidence library

Save your refund policy, terms, shipping policy, and standard messages once and drop them into any packet.

Deadline tracking

Every open dispute shows a countdown to its response window so nothing slips past the date.

Dispute evidence engine

Pulls the order, payment, and delivery facts you paste in into a structured, chronological record your reviewer can follow.

Referral program access

Share your referral link and earn a commission on memberships bought through it (program terms apply).

How it works

1
Join
Pay with the email you want on your account.
2
Save your policies once
Refund, terms, shipping — into your evidence library.
3
Build a packet per dispute
Answer a few questions, add what you have, review every fact.
4
Export & submit
Download the packet and submit it yourself in your processor's dashboard.

Live sample

See the kind of packet you'll get

Generated from example data, exactly how your real packet renders — summary, timeline, evidence index, and response draft.

Review this before submitting. SellerProof does not guarantee a dispute outcome.

StripeProduct not receivedDue May 22, 2026

Order ID: #1043
Amount: $129.00
Customer: A. Rivera
Order date: May 2, 2026

Executive summary

This packet organizes evidence for a product not received dispute handled through Stripe for order #1043, amount $129.00. 4 evidence items are attached. All required items for this dispute type are present.

Missing evidence

1 recommended

recommendedAdd: Customer messages — What the customer said about the order, in their own words.
optionalAdd: Signed delivery / pickup proof — The customer or recipient confirmed receipt.
optionalAdd: Product page — What was advertised and sold at the time of purchase.
optionalAdd: Other supporting document — Additional context supporting the response.

Timeline

May 2, 2026Order placed
May 2, 2026Payment captured
May 6, 2026Delivery confirmed · UPS
May 22, 2026Response deadline

Evidence index

#	Evidence	Type	What it proves
1	UPS tracking page	Tracking proof	The order was shipped and is traceable by carrier.
2	Delivery confirmation	Delivery confirmation	The carrier marked the order as delivered.
3	Order confirmation email	Receipt / order confirmation	An order was placed and confirmed to the customer.
4	Address match	Shipping address match	The package was sent to the address tied to the order.

Response draft

Plain-English, factual draft for Stripe. Review and edit before submitting.

Re: Product not received dispute — order #1043

This response provides documentation for the transaction in dispute. The facts and attached evidence below are submitted for review.

Order facts:
- Order ID: #1043
- Order placed on May 2, 2026.
- Payment captured on May 2, 2026.
- Order amount: $129.00.
- Customer of record: A. Rivera.
- Shipped via UPS, tracking 1Z999AA10123456784.
- Marked delivered on May 6, 2026.
- Shipped to US / TX.
- Billing region: US / TX.

The order was shipped and is traceable by the carrier tracking referenced above.

Merchant statement:
The order shipped the same day and tracking confirms delivery to the address on file. No prior contact from the customer about a problem.

Attached evidence:
1. UPS tracking page
2. Delivery confirmation
3. Order confirmation email
4. Address match

All supporting documents referenced above are attached. Thank you for reviewing this response.

Stripe tips

•Stripe accepts dispute evidence only once, so assemble everything before you submit.
•Present documents grouped by type and in chronological order, with a short summary at the top.
•Paste the response text below into the evidence / uncategorized text field, then attach the files.

Submission checklist

1.Review every fact for accuracy.
2.Verify all dates against your records.
3.Confirm no full card numbers appear anywhere in the packet.
4.Download the packet.
5.Submit it manually through your processor's dispute dashboard before the deadline.

Common questions

Is it really one payment?: Yes. One payment of $79, no renewals. Lifetime means for as long as SellerProof operates.
Is Lifetime different from Monthly?: No. Same features, same access. Lifetime is a single payment; Monthly is billed every month until you cancel. Pick whichever fits how you want to pay.
What is the refund policy?: Lifetime has a 14-day money-back window as long as no packet has been exported. See the refund policy for the details.
Will this win my chargeback?: No tool can promise that — the outcome is decided by your processor and the cardholder's bank. SellerProof makes your response organized and complete so nothing gets left out.
Does it submit the dispute for me?: No. You review the packet and submit it yourself through your processor's dashboard. That keeps you in control of what is sent.
Do I need an account?: The free checklist, scanner, and timeline need no account. Membership is tied to an account — create it with the same email you pay with so your access attaches automatically.
Is this legal advice?: No. SellerProof is a document-organization tool, not a law firm.

Refund details are on the refund policy.

Pay once. Keep SellerProof for good.

One payment, yours for good.

SellerProof does not guarantee a dispute outcome. Not legal advice.